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FAQ

  • How can I track my order from Archana's House of Weaves
    Archana's House of Weaves provides a convenient way to track your orders. When you place an order with us, you will receive an email confirming your purchase and a tracking number. To check the status of your order, simply login to your account and go to the "Order History" section. Here, you'll see the current status of your order along with the tracking number. Click on the tracking number to get shipping updates and an estimated delivery date. If you have any further questions or concerns, please feel free to contact our customer service team and we'll be happy to assist you.
  • What is Archana's House Of Weaves return policy?
    At Archana's House Of Weaves, we strive to make your shopping experience as smooth and satisfying as possible. If for any reason you are not completely happy with your purchase, we offer a hassle-free return policy. You can return any unused and unopened item within 30 days of the purchase date for a full refund. We cannot accept returns on items that have been opened or used. Please note that we do not accept returns on custom orders or special orders. Return shipping fees are the responsibility of the customer, and we recommend using a trackable shipping service. Once your return has been received and processed, we will issue a refund within 10 business days. If you received a defective or damaged item, please contact our customer service team within three days of receipt to arrange for a replacement or refund. At Archana's House Of Weaves, we value your satisfaction and are committed to ensuring that you are completely happy with your purchase.
  • What happens if I receive a defective product from Archana's House of Weaves?
    At Archana's House of Weaves, we take pride in our commitment to providing our customers with the highest-quality products. In the rare event that you receive a defective product, we will be happy to replace it for you. Simply contact our customer service team within 30 days of receiving your order and provide a detailed description of the issue. We may ask for photos or other information to help us assess the problem and determine the best course of action. Once we have confirmed that your product is defective, we will promptly send you a replacement at no extra charge. Our goal is to ensure that you are completely satisfied with your purchase from Archana's House of Weaves, and we will do everything we can to make sure you receive the product you expected.
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